LEGAL REFERENCE

Your Data. Our Responsibility.

We built astra77 around your account security and payment privacy. Every transaction through DANA, OVO, GoPay or QRIS is encrypted. Your personal information stays yours — we explain...

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astra77 Your Data. Our Responsibility.

Privacy Policy Overview

astra77 operates under Indonesian data protection standards and regional compliance frameworks. We collect personal information — your name, email, phone number and payment details — only to verify your account, process transactions and prevent fraud. Your data is never sold to third parties. We retain information for as long as your account is active, plus a retention period for legal compliance. Where

local law permits, we may share anonymised data with payment partners like DANA, OVO, GoPay and QRIS processors to improve service delivery. You have the right to request, correct or delete your personal data by contacting our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? Reach Us.

Email Support Send privacy concerns to our data protection team. We respond within 48 hours to all data access and deletion requests from Indonesia-based account holders.
Live Chat Chat with our support team during business hours. They can walk you through your privacy settings, data export options and account security features in real time.
Account Settings Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control data sharing permissions anytime.
REVIEW SIGNALS

Privacy Standards We Follow

Encryption Standard

All data in transit and at rest uses TLS 1.2+ encryption. Payment card information is tokenised and never stored on our servers. Third-party audits confirm compliance quarterly.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are audited annually. Each partner signs a data processing agreement that restricts how your payment data is used and stored.

Fraud Prevention

We monitor account activity for suspicious patterns. Your personal data helps us detect unauthorised access and protect your balance. No data is shared with external fraud networks.

Retention Limits

Account data is deleted 12 months after closure. Transaction records for DANA, OVO, GoPay and QRIS payments are kept for 7 years per Indonesian tax law, then purged.

Staff Access Control

Only authorised personnel can access your personal information. All staff sign confidentiality agreements. Access logs are reviewed monthly for unauthorised attempts.

Incident Response

If a data breach occurs, we notify affected users within 72 hours. We work with Indonesian authorities and payment processors to contain the issue and restore security.

How Our Policy Stacks Up

Data Minimisation
We ask for only what's needed to verify your account and process DANA, OVO, GoPay or QRIS payments. No unnecessary fields. No marketing data harvesting.
Third-Party Sharing
Your data is never sold. We share only with payment processors and fraud prevention partners under strict data processing agreements. No affiliate networks.
User Rights
You can request a full data export, correct inaccurate information or delete your account anytime. We process requests within 30 days at no cost to you.
Cookie Transparency
We use cookies only for session management and fraud detection. No tracking pixels. No third-party ad networks. You can disable non-essential cookies in settings.
Policy Updates
Changes to this policy are announced 30 days in advance. You'll see a banner on login. Continued use means acceptance. You can always download the previous version.
Jurisdiction Clarity
astra77 operates under Indonesian law where applicable. Disputes are resolved through Indonesian courts or arbitration. Your rights are protected by local consumer law.
Contact Transparency
Our data protection officer is reachable via email and live chat. We publish an annual transparency report showing data requests from authorities and our response rate.
QUICK SIGNAL

What This Policy Covers

01
Account Registration When you open an account, we collect your name, email, phone and date of birth. This information is used only to verify your identity and comply with Indonesian anti-money-laundering regulations.
02
Payment Processing DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We store only a token reference, never your full payment details. Your bank sees astra77 as the merchant.
03
Login Security Your password is hashed using bcrypt. We never store it in plain text. Two-factor authentication is available to add an extra layer of protection to your account.
04
Gameplay Data We track your game history, bets and winnings to calculate payouts and detect fraud. This data is kept private and never shared with game providers or third parties.
05
Communication Preferences You control how we contact you. Opt out of promotional emails anytime. We'll still send account alerts, payment confirmations and policy updates to keep you informed.
06
Device Information We log your IP address, device type and browser for security. This helps us spot unauthorised access attempts and protect your account from fraud across Indonesia.

Privacy Policy Questions

Account data is deleted 12 months after you close your account. Transaction records for DANA, OVO, GoPay and QRIS payments are kept for 7 years per Indonesian tax law, then permanently removed. You can request early deletion anytime.

Yes. Go to Account Settings, select Privacy, then choose Export Data. We'll email you a complete file within 7 days. It includes your profile, transaction history and all personal information we hold.

Completely. QRIS transactions are tokenised — we never store your actual payment details. All data travels through TLS 1.2+ encryption. QRIS processors sign strict data agreements with us.

No. We never sell your personal information. We share data only with payment partners like DANA, OVO, GoPay and QRIS under data processing agreements. No marketing networks, no affiliate sharing.

We notify you within 72 hours. We work with Indonesian authorities and payment processors to contain the issue. We'll explain what happened, what data was affected and what steps you should take.

Yes. Request account deletion in your settings. We'll remove your profile within 30 days. Transaction records stay for 7 years per tax law, but your personal details are purged immediately.

We use cookies for session management and fraud detection only. No tracking pixels or ad networks. You can disable non-essential cookies in your browser settings anytime without losing account access.